Ulrich Goos

EMP Director Norican Aftermarket

Contact Ulrich

What is the best part of your role?

Ulrich and his team advise our customers on modernisations, retrofits and digitalisation of blast machines, Wheelabrator or other manufacturers. They create customised and sustainable solutions that quickly pay off, such as turbine conversions, capacity increases or safety updates.
 
What makes Wheelabrator stand out in driving results for foundries?

Decades of experience and close co-operation with our customers in the foundry business. Having many brands under one roof, covering a wide range of our customers' needs, makes us unique and one of the global market leaders
 
What do you value most about the relationships/partnerships with our customers?

The long-standing, personal and partnership-based relationship with our key customers
 
What’s your most memorable customer moment?

An initially problematic complaint with a good customer, the professional and successful resolution of which led to an even more intensive and lasting customer relationship
 
If you could have a superpower to do your job better, what would it be and why?

If a superpower could increase my working hours from 24 to 48 hours a day, I could satisfy even more customers even faster.
 
What is your favourite hobby to enjoy during your free time outside of work?

Spending time with my family, meeting with friends and sport are my favorite hobbies.