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Ron Wright

Regional Sales and Shot Peening Manager North America

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What is the best part of your role?

I enjoy turning customer concerns into solutions, responding quickly to perceived problems and provide clarity or improvements to make a customer’s process more efficient.

What makes Wheelabrator stand out in driving results for customers?

Wheelabrator stands out through its wide range of solutions tailored for diverse industries and applications. In shot peening alone, we have an incredible breadth and depth of experience. From critical aerospace applications to super-efficient peening solutions for automotive springs.

And we are our own customer, designing and building the equipment as well as having a high-spec subcontract shot peening team that’s using the equipment. Shot peening experts across equipment, services and customer teams collaborate to drives real measurable results for our customers’ production.

What do you value most about the relationships with our customers?

What I value most is building long-term partnerships rooted in trust. When we share our technical expertise and truly understand our customers’ needs, we create confidence—and that often leads to repeat business. It’s rewarding to know that the support we provide helps them succeed and keeps them coming back.

What’s your most memorable customer moment?

A customer in North America gave us a reference that resulted in us supplying equipment to all their plants globally. That’s an incredible mark of trust and confidence.

If you could have a superpower to do your job better, what would it be and why?

The ability to read minds, so I could anticipate customer challenges before they even recognize them. It would allow me to offer proactive solutions and deliver exceptional service every time!

What do you enjoy doing outside of work?

I like playing golf and watching soccer in my free time.

Recent article from Ron

Expert Insights on Shot Peening

Key Takeaways:

  • Rising Demand in Aerospace
  • Expansion to New Applications  
  • Improved Standards and Training
Read Article