SMART Care Servicepaket

Wir verfügen über ein flächendeckendes Team von Servicetechnikern, um Ihre Strahlanlage zu überprüfen und zu warten. Dabei sind Ersatzteile in den meisten Fällen über Nacht verfügbar.

Wir bieten Ihnen 5 verschiedene SMART Care-Optionen, aus denen Sie die für Sie passendste wählen können. SMART Care ist aktuell nur in Großbritannien verfügbar. Wenn Sie sich außerhalb von Großbritannien befinden, wenden Sie sich an Ihren zuständigen Vertreter, um Informationen zum Serviceangebot in Ihrem Land zu erhalten.

SMART Care Emergency

Benefits include an urgent response to emergency breakdowns with a visit in less than 48 hours from calling Wheelabrator, you will be charged by the hour as the service engineer identifies the current fault only, with best endeavours to fix it whilst on site.

SMART Care Health Check

Suitable for those who want their equipment inspected but no work undertaken. You will receive an inspection within 4 weeks of contacting Wheelabrator and will be charged by the hour. This is a ad-hoc agreement. You will receive a follow up report detailing the "health" of your equipment along with a quote for any parts that we recommend are needed.

SMART Care Standard

This package includes a full machine inspection as with the SMART Care Health Check, but additionally includes a service and minor adjustments to the machine. We also provide a full report on the condition of your machine(s) and a quote for parts. This can be booked up to four weeks in advance (subject to availability).

SMART Care Premium

Those who need the productivity and efficiency of regular services to prevent machine downtime will benefit from a SMART Care Premium contract. It is suitable for customers whose machine downtime will have a moderate impact on their business.